|
Building Relationships = Producing Results
This simple phrase sums up the qualities that make PKA Technologies an excellent source. We believe it also expresses the kind of company we are. We are owned and operated by Peter and Felise Katz, who are active employees. Client relations management is how we organize in order to focus on our clients' needs. The process begins with a thorough assessment to understand your business issues and growth. You will be assigned a named account manager and a customer service team that is familiar with your business environment and requirements brings the right expertise. Connections with our clients, Creativity in our approach, Continuous improvement. We value your business, and have made the process of doing business with us easier. Upon arrival of your order, your PKA team will review the specifications to make sure that items are compatible. We pledge response-oriented, fully trained and certified customer service teams, lightning fast quotes, round-the-clock paging, and clear and accurate billing. All parts of our lean and clean system.
Building your business through innovative ideas and measured results.
We measure customer satisfaction at the outset of projects and at regular intervals during ongoing work.
We listen to our clients, agree on the expected results and performance, and carefully monitor progress. We measure our success by your success. After all, we are in business for one reason only-to help you improve your business. If we haven't done that, we haven't succeeded. We have added customized bidding software and secure online purchasing direct from our Web site for your convenience. You'll find special offers and savings posted regularly.
PKA's Education Technology Center. A new place to evaluate new technologies.
PKA recently opened the doors to a Education Technology Center where you can learn about the newest technologies and take a hands-on approach to procurement. After you learn the features, see the equipment demonstrated, and go over the specs, we'll see if its right for you before you buy.
|
